HOW MY JEEP BECAME COLLECTIVO AND WAS RESCUED
They are very good people, Mexicans, In a very sweet way they work together and it is hard to deny them. And they know the lesson of surviving by helping one another. El Burro needs an oil change and has been making increasingly loud noises from the rear in a high register which La Esposa hears but I deny exist due to my finely tuned hearing aids. It seems convenient for new friend, who is courageous enough to drive a coca cola truck through the mountains for his work, to fix or take to his friend who deals with frenos to check out. It is local and my experience with dealerships has been not so good before we left.
So the collective picks up El Burro and changes the oil for us, gas filter allegedly but I don’t think so, air filter but it seems to be a bit expensive and it seems to me and for reasons I can’t figure out in Spanish conversation we are being billed for twice. The real issue is the noise, ruida, which they say is the brake sensor but sensors as far as I recall don’t make noise. It is the back brakes we keep saying that need attention when our friend says it is the front brakes and looking at our book on the car points out something incomprehensible to the layman. He is about to take El Burro to his friend to take the wheels off manyana to see which brakes it is so we are going to leave the car with our new friend.
We really like our new friend and do not distrust him but feel probably we are putting pressure on him to please us. It is hard to know a lot of things. La esposa persuades me that night that we should go to the dealer because it is the back she is sure the noise came from, and I am also in agreement. So next cay we make an appointment with Pepe or Paco at the dealership and drive the car to Morelia some thirty miles away and leave it at the dealer on Calle Lazaro Cardinez. I call up the next day to speak with Paco at the Jeep dealership at Lomas Las Americas and Secursal Calle Lazaro Cardinez, in Morelia, the address given on the bill from last trip and where I called. When we arrive, they welcome us and we are to be in contact the next day. My notes say Paco is the guy to call, same guy we dealt with a couple of years ago, but his name was actually Julio, which I don’t remember. After the vehicle has been there at the dealership a day and night, I call for Pepe, quite sure that is the name. They suggest it is Paco. “Who?” “Paco. “We will find him.” Paco: “What? Yes, I am at Lazaro Cardinez dealership. I remember you but we have no vehicle. We have no Grand Cherokee.”
I double check. I am calling the right number. I know very well I brought the vehicle in! Maybe I talked with Pepe? And Paco is saying, “Yes, maybe it is Pepe.”
After several calls, and mixed up conversations in the nature of the Mexican phrase, Revuelto or Revuelta, meaning something between bent and or scrambled, I figure out Paco or Pepe remembers me from the call to set up an appointment, but not from being there before. I am calling the right number, but is the wrong place, at the wrong end of Lazaro Cardinez.
It is the other dealership I had been to before and left the car at this time as well, but not the same dealership I had set up the appointment with this time and which I had called to findout if the car was ready and been told there was no such car. “That is what I told you from the beginning,” says La Esposa. We ask the phone number for the other dealership, which Pepe or Paco or whoever he is does not know. Instead whatever his name is offers to be our interpreter with the other dealership.
We call on our own and reach finally Julio who is the person we dealt with two years ago and this year when we left the car off as it turns out, but not the one I made an appointment with, which explains, says La Esposa why they were surprised this year when we arrive with El Burro. Julio’s dealership is, like Paco’s either on or near Lazaro Cardinez, the same street, but the other end. I am relieved that, Yes they have the car and not so happy to hear, it is the rear brakes and they are all screwed up. We have El Burro back from the Collectivo, sweet guys as they in fact are, and a major bill to pay ahead and we feel more secure.
And yes we signed up for Spanish lessons today.